Kilter Board

Manage Customer Experience with Mesa Rim – Climbing Jobs Weekly 2023 September 14

mesa rim header image

CBJ hosts the most active job board for climbing businesses and organizations. Below are the latest posts from this past week…


 

Customer Experience Manager

Mesa Rim
Austin, TX

“As the Customer Experience Manager, you are a leader and customer service expert who is passionate about delivering remarkable experiences for the community. You oversee customer-facing (front-end) operations for your site, ensuring customer service standards are upheld at all times. You demonstrate professionalism and harness your skills and experience to guide, inspire, and develop your team members to be their very best in support of the shared vision. You are assertive, composed, self-motivated, personable, and enjoy building relationships with the community. As the Customer Experience Manager, you exemplify our core values and positively represent Mesa Rim.”

Elevate Climbing Walls

JOB SEEKER TIPS:

Definition of a Cognitive Interview and Tips for Acing One
By Glassdoor Team

“A cognitive interview is a type of interview in which the interviewer asks questions regarding a specific event. The interviewer is focused primarily on the candidate’s ability to recall memories, as well as provide insights into each one. An interviewer will often draw on each of their senses to accurately remember details related to the event.”

Read the full article here


LATEST JOB OPENINGS

See all current jobs // Post your job
FT = full time
PT = part time

RECENT/TOP JOB POSTS AT CBJ LOCATION TYPE
Assistant Manager at High Point Huntsville, AL FT – manager
Head Coach at Alta Gilbert, AZ FT – coach
Floor Manager at Gripstone Colorado Springs, CO FT – manager
Gym Director at Movement Golden, CO FT – manager
Routesetter at Climbing Collective Longmont, Loveland, and Greely, CO FT – routesetter
Elite Team Coach at The Spot Louisville, CO PT – coach
Coach at Rock Climb Fairfield Fairfield, CT PT – coach
Senior Setter and Team Instructor at Hive Winnipeg, MB FT – other, routesetter
Head Setter/Assistant Coach at Gravity Vault Chatham, NJ FT – manager, routesetter
Head Setter at Gravity Vault Hoboken, NJ FT – manager, routesetter
Head Setter/Assistant Coach at Gravity Vault Montclair, NJ FT – manager, routesetter
Head Routesetter at Bend Rock Gym Bend, OR FT – manager, routesetter
Gym Supervisor at Multnomah Athletic Club Portland, OR FT – other
Women’s Instructor at Multnomah Athletic Club Portland, OR PT – instructor
General Manager at ASCEND Erie, PA FT – manager
Customer Experience Manager at Mesa Rim Austin, TX FT – manager

Career Centers of Climbing Industry

NAMETYPELOCATION
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/access-fund.pngAccess Fundhttps://www.accessfund.org/about/careersorganizationUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/wi-adventure-rock.pngAdventure Rockhttps://adventurerock.com/jobs/facilityUSA - WI
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-alpine.pngAlpine Climbing Adventure Fitnesshttps://climbatalpine.com/about/careers/facilityUSA - CA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/american-alpine-club.pngAmerican Alpine Clubhttps://americanalpineclub.org/jobsorganizationUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/pa-ascend.pngASCEND Climbinghttps://www.ascendclimbing.com/ascend-jobsfacilityUSA - OH, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-ascent-studio.pngAscent Studiohttps://ascentstudio.com/employment/facilityUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/british-mountaineering-council.pngBritish Mountaineering Councilhttps://thebmc.co.uk/en/jobsorganizationUnited Kingdom
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/bouldering-project-1.pngBouldering Project (pick location)https://boulderingproject.com/facilityUSA - MN, TX, UT, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ab-calgary-climbing-centre.jpgCalgary Climbing Centrehttps://calgaryclimbing.com/employment/facilityCanada - AB
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/central-rock-gym-1.pngCentral Rock Gymhttps://centralrockgym.com/careers/facilityUSA - CT, FL, MA, NY, RI
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/eldorado-wall-company.pngEldorado Climbinghttps://eldowalls.com/pages/careersproductUSA - CO - Louisville
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/entre-prises.pngEP Climbinghttps://epclimbing.com/na/en/ep-usa-careersproductUSA - OR - Bend
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/everlast.pngEverlast / Kumiki / Groperz / eXpressionhttps://everlastclimbing.com/pages/careersproductUSA - MN
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/il-first-ascent.pngFA Climbinghttps://faclimbing.com/careers/facilityUSA - IL, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/on-guelph-grotto.pngGuelph Grottohttps://www.guelphgrotto.com/careersfacilityCanada - ON - Guelph
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/head-rush.pngHead Rush Technologies // TRUBLUEhttps://trublueclimbing.com/about/careersproductUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/tn-high-point.pngHigh Point Climbing & Fitnesshttps://www.highpointclimbing.com/employmentfacilityUSA - AL, TN
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/HMH-outdoors.pngHMH Outdoorshttps://www.hmhoutdoors.com/careersproductUSA - WY - Lander
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/impact.pngIMPACThttps://impactclimbing.com/careers/productCanada - ON - Milton
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/on-junction.pngJunction Climbing Centrehttps://www.junctionclimbing.com/employment-opportunitiesfacilityCanada - ON - London
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ma-metrorock.pngMetroRockhttps://metrorock.com/facilityUSA - MA, NY, VT
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/momentum-1.pngMomentumhttps://recruiting.paylocity.com/recruiting/jobs/All/df699b76-9e67-4daa-9236-27d597e75dbf/Momentum-LLCfacilityUSA - TX, UT, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/movement-1.pngMovement Gymshttps://movementgyms.com/careers/facilityUSA - CA, CO, IL, MD, OR, TX, VA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/olc-architecture.pngOLC Architecturehttps://www.olcdesigns.com/about-us/#teammemberserviceUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/onsite.pngOnSitehttps://www.theonsite.com/careersproductCanada - QC
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/organic.pngOrganic Climbinghttps://organicclimbing.com/pages/employment-opportunitiesproductUSA - PA - Philipsburg
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/outdoor-industry-association.pngOutdoor Industry Associationhttps://careers.outdoorindustry.org/jobs/organizationWorldwide
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/va-peak-experiences.pngPeak Experienceshttps://www.peakexperiences.com/employmentfacilityUSA - VA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/salon-de-lescalade.pngSalon de l'Escaladehttps://www.salon-escalade.com/vertical-jobs/recruteurs/organizationFrance
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/nm-stone-age.pngStone Agehttps://climbstoneage.com/employment-staff/facilityUSA - NM - Albuquerque
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ut-the-front.pngThe Fronthttps://thefrontclimbingclub.com/careers/facilityUSA - UT
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/the-gravity-vault.pngThe Gravity Vaulthttps://gravityvault.com/careersfacilityUSA - CA, NJ, NY, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-the-pad.pngThe Padhttps://www.thepadclimbing.org/employment/facilityUSA - CA, NV
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-the-spot.pngThe Spothttps://www.thespotgym.com/careersfacilitiesUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/trango.pngTrango // Tenayahttps://trango.com/pages/careersproductUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/treadwall-fitness.pngTreadwallhttps://treadwallfitness.com/careers/productUSA - MA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/nc-triangle-rock-club.pngTriangle Rock Club (choose location)https://www.trianglerockclub.com/morrisville/about/employment/facilityUSA - NC, VA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-ubergrippen.pngUbergrippenhttps://ugclimbing.com/jobs/facilityUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/UK-Climbing.pngUKC (jobs in UK)https://www.ukclimbing.com/news/job_finder/organizationUnited Kingdom
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/usa-climbing.pngUSA Climbinghttps://usaclimbing.org/careers/organizationUSA - UT - Salt Lake City
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/vertical-solutions.jpgVertical Solutions // Habit // Proxy // Pebblehttps://vsclimbinggyms.com/company/careersproductUSA - UT
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/wa-vertical-world.pngVertical Worldhttps://verticalworld.com/facilityUSA - WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-vital.pngVitalhttps://www.vitalclimbinggym.com/careersfacilityUSA - CA, NY, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/walltopia.pngWalltopiahttps://careers.walltopia.com/productsBulgaria

Climbing Business Journal

Climbing Business Journal is an independent news outlet dedicated to covering the indoor climbing industry. Here you will find the latest coverage of climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and routesetting. Have an article idea? CBJ loves to hear from readers like you!