Website Support

You can always contact us if your answer is not below. We are happy to help you!

Your old “featured jobs/listings” coupons no longer work. That functionality is now built directly into your account. When you are logged in and submit a job (or edit it later), you will see at the top of the page your current balance of featured credits, and you can apply them to any job yourself. And like before, we can also help individually if you contact us.
To get this setup, we need to ask you to re-enroll as a member. None of the old logins work on the new site, and we want to ensure you are correctly setup to get your member benefits. Once we see your new enrollment we will cancel your old PayPal profile and refund you the prorated amount of overlap. Going forward you will be able to manage your payments within the same account you use for jobs.

When you are logged in and submit a new job, or view current/past jobs, at the top you will see a message and switch to use a featured credit:

Redeeming your Featured Listings

If you choose Featured, lower in the form is a button to upload your logo. Logos are only included with Featured Jobs.

Featured Listings can upload logos

If you have used all of your credits, you can purchase more here. Additional credits are only available to Biz, Plus and Premium members.

Every business-level membership includes additional CBJ exposures. You can learn about each of them here:

Benefits reset each year and do not accrue.
You can manage your subscription (membership) through your account at any time including updating payment, changing level, or cancelling renewal.
Submission reminders for Grip Reports and Buyer Guides are sent via email 7-10 days before the submission deadline. Contact us if you are not receiving them.

Pro memberships are for individual professionals, and do not include business/logo/other benefits.

Featured listings can be used equally for either featured jobs or press releases. For jobs, the credits for your featured job listings are integrated with your login. Press releases are currently managed manually, posted within 2 business days, and can be embargoed to your date. Learn more about featured listings here.
If your business is listed on multiple directory pages, your Biz/Plus/Premium membership will get your logo on them all.

Some top Plus and Premium benefits aren’t able to be accessed in the first 24 hours of new membership enrollment. This allows time to complete payment processing.
Additional sub accounts (seats) for Plus and Premium memberships are self-serve. You can add/update/remove on the subscriptions page by clicking the three dots next to the subscription, then sub accounts (see screenshot). These sub accounts have all the same accesses as the main account (except managing sub accounts) including access to use your membership’s featured credits – your pool of credits is available to any sub account. If you would like to give team members the same access but without the featured credits, please contact us, we can accomplish that another way.
Sponsored stories usually take up to 30 days for editing and placement. Writing support is available for $300 and adds at least another 60 days. See our full sponsored story FAQ here.