High Point Climbing and Fitness is now accepting applications for the full-time position of Assistant Manager for our Huntsville, Alabama facilities. This is an entry level Management position with a strong emphasis on customer service and gym operations. As such we are seeking a candidate who is excited about climbing and sharing that passion with a thriving community in Huntsville.
Responsibilities:
- Demonstrate exceptional leadership and act as an expert resource to desk staff.
- Identify opportunities to enhance member experience and retention
- Handle day-to-day operations including group scheduling, class instruction, facility maintenance, and inventory management.
- Manage ongoing gym/equipment inspection logs
- Collaborate with General Manager and Shift Supervisors on inventory and building supply needs
- Contribute in management meetings to identify opportunities for improvement in regards to operational execution, market strategies, and policy implementation.
Qualifications and Skills:
Required
- A strong work ethic and positive attitude.
- Outstanding customer service skills, and ability to communicate effectively.
- Administrative excellence: well organized, motivated, and goal oriented.
- Experience in staff management or team leadership.
- Ability to make decisions effectively in high-pressure situations.
- A high level of visual acuity in risk management.
- Friendly and outgoing personality, comfortable working with large groups and enjoy interacting with kids.
- Evening and weekend availability.
Preferred
- Competencies in the disciplines of bouldering, sport climbing, and traditional climbing.
- Experience with Rock Gym Pro software
- Current First Aid, CPR, and AED certifications or willingness to acquire.
- CWI/AMGA Certifications
- Certified Personal Trainer
Environmental and Physical Requirements:
- Responsibilities and time split between supporting front desk staff and administrative obligations assigned by the General Manager.
- Confident and comfortable working in an environment of high traffic.
- Comfortable working at height and moving up and down a climbing wall.
- Constantly standing and walking for extended periods of time.
- Ability to repeatedly lift, push, pull, and carry 50+ pounds.
- Ability to climb, squat, crawl, balance, and kneel.
Compensation and Benefits:
- Full time annual salary (pay based on experience)
- Paid time off
- Free Membership to all High Point Climbing and Fitness locations
- Participation in company healthcare policy
- Access to in-store, employee purchase and pro-deal discounts
To apply, please email cover letter, resume, and application to:
Randall Townsend
General Manager – Midcity and Lincoln Mill
randall.townsend@highpointclimbing.com
