Your Customer Service Needs A Strategy
Customer service is more than "being nice". It's the complete process of meeting or exceeding the needs of your customers, which takes understanding what they value from your business. Done right, customer service design becomes an engine of retention that fuels your growth. Customer service builds customer loyalty.
Hosted by Gavin Heverly of Rise Above Consulting.
| Rise Above Consulting, founded by Gavin Heverly, specializes in solving complex and high-value operational challenges for businesses. Rise Above partners with passionate business owners and entrepreneurs to overcome operational and cultural challenges so they can scale success and drive high-performing culture. Heverly has 25 years of experience opening, growing and running climbing gyms, with much of that career spent at the executive level. |  |
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