Overview:
A Head Coach is someone who leads and develops the Youth Programs team and embodies Sender Ones core values when making decisions. As a coach and mentor, the Head Coach collaborates with the Programs Manager to ensure all Sender One staff, including rec & comp coaches are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Responsibilities:
- Expert on all the responsibilities of a Youth Programs Supervisor, Youth Program Coordinator, Youth Program Shift Lead, Camp Lead, and Camp Coordinator;
- Complete goals on development plan set by the Programs Manager;
- Develops, directly or indirectly, the curriculum for the recreational & competition team and seasonal Camp sessions;
- Oversee and assist the Comp Team Coaches during practices to prepare the climbers for competitions;
- Collaborate with and notify the Route Setting team on what the Comp Team curriculum is to help the Route Setters set specific needs of the team;
- Coach at USAC local, regional, divisional, and national level competitions during the bouldering/sport climbing season;
- Organize team events, including but not limited to, tryouts, team building events, end of season celebrations;
- Manages and trains recreational & competition coaches to ensure the delivery of program curriculum is meeting Sender Ones standards;
- Check in with assigned staff on a monthly basis and ensure team coaches are performing at the expected level;
- Connects with parents & climbers and receive feedback about the teams through emails, phone calls, and in-person interactions;
- Attends the weekly YP meeting to guide the departments strategy and provide the curriculum to the teams;
- Collaborates with Programs Manager to develop the Youth Programs department.
Qualifications
Profile:
- An experienced and trusted advisor for staff – discover & connect with others;
- Delegates and communicates with staff clearly and respectfully;
- Passionate about climbing, working with kids, and instructing;
- Ability to harness imagination and find novel approaches to shared responsibilities;
- Ability to learn and grow from each task, challenge, and interaction while seeing them through to the end;
- Open to receiving & providing feedback, guidance, insight, assistance, and perspective in a professional manner;
- Work with a team, provide support to fellow team members, share ideas, and earn trust;
- Take initiative and have the drive to grow professionally.
Industry Experience:
- Top rope & lead belay and climbing experience;
- Knowledge of Google Suite Gmail, Sheets, Docs, Drive, etc.;
- Interviewing & Hiring experience;
- Knowledge of Rock Gym Pro reporting & data handling;
- Knowledge of Basecamp;
- Experience coaching and instructing;
- Experience with USAC competition format and rules.
Time Commitment:
- Must be able to work a minimum of 25 hours in the Youth Programs department per work week (Sun – Sat);
- Must be fully available to attend the USAC competitions the competition team officially attends;
- Must be able to work certain morning, night, and alternate weekend day shifts depending on business, operational, and/or competition needs;
- Must attend Weekly YP meeting;
- Must attend the Mandatory All Staff Quarterly meeting.
Key Performance Indicators:
- Comp Team Net Promoter Score
