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Support Customers at Rock Gym Pro – Climbing Jobs Weekly 2025 August 28

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CBJ hosts the most active job board for climbing businesses and organizations. Below are the latest posts from this past week…


Customer Support Specialist

 

Rock Gym Pro
Remote, United States

As a Customer Support Specialist, you’ll be the first point of contact for our customers, providing friendly and efficient support via email, phone, and virtual sessions. This role is perfect for someone who is tech-savvy, enjoys problem-solving, and thrives in a customer-focused environment. You’ll use your knowledge of our software to help climbing facility owners, managers, and staff navigate the system, configure setups, and troubleshoot issues.

 

Trango routesetting gear

JOB SEEKER TIPS:

21+ Behavioral Interview Questions (+Sample Answers)
By Andrei Kurtuy

“You’ve been preparing endlessly for that upcoming job interview.

You’ve even memorized the most common job interview questions and prepared answers. At this point, you’re ready for anything the hiring manager can throw at you! Well, almost ready.

There are still some tricky behavioral interview questions you need to prepare for. And in this guide, we’re going to teach you how!”

Read the full article here

LATEST JOB OPENINGS

See all current jobs // Post your job
FT = full time
PT = part time

RECENT/TOP JOB POSTS AT CBJ LOCATION TYPE
Head Coach at Alpine Climbing Ripon, CA FT – coach
Education Program Manager at Climbing Wall Association Boulder, CO FT – manager
Head Routesetter at Project 24 Sarasota, FL FT – routesetter
Team Coach at First Ascent Arlington Heights, IL FT – coach
Collegiate Competitive Coach at Central Rock Gym Cambridge, MA PT – coach
Shift Supervisor at Gravity Vault Upper Saddle River, NJ PT – manager
Shift Supervisor at Gravity Vault Jersey City, NJ PT – manager
Operations Manager at VITAL New York, NY FT – manager
Youth Climbing Coach at Shaker Rocks Shaker Heights, OH PT – coach
Youth Programs Coordinator at Vertical World Seattle, WA FT – manager
Customer Support Specialist at Rock Gym Pro Remote, North America FT – mktg/sales

Career Centers of Climbing Industry

NAMETYPELOCATION
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/access-fund.pngAccess Fundhttps://www.accessfund.org/about/careersorganizationUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/wi-adventure-rock.pngAdventure Rockhttps://adventurerock.com/jobs/facilityUSA - WI
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-alpine.pngAlpine Climbing Adventure Fitnesshttps://climbatalpine.com/about/careers/facilityUSA - CA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/american-alpine-club.pngAmerican Alpine Clubhttps://americanalpineclub.org/jobsorganizationUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2025/12/american-mountain-guide-association.jpgAmerican Mountain Guide Associationhttps://www.amga.com/about/careersorganizationUSA - CO - Boulder
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/pa-ascend.pngASCEND Climbinghttps://www.ascendclimbing.com/ascend-jobsfacilityUSA - OH, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-ascent-studio.pngAscent Studiohttps://ascentstudio.com/employment/facilityUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/blocz.pngBloczhttps://www.blocz.de/en/jobs/productGermany - Chemnitz
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/british-mountaineering-council.pngBritish Mountaineering Councilhttps://thebmc.co.uk/en/jobsorganizationUnited Kingdom
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/bouldering-project-1.pngBouldering Project (pick location)https://boulderingproject.com/employment/facilityUSA - AZ, DC, MA, MN, NY, TX, UT, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ab-calgary-climbing-centre.jpgCalgary Climbing Centrehttps://calgaryclimbing.com/employment/facilityCanada - AB
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/central-rock-gym-1.pngCentral Rock Gymhttps://centralrockgym.com/careers/facilityUSA - CT, GA, FL, MA, NY, RI
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/eldorado-wall-company.pngEldorado Climbinghttps://eldowalls.com/pages/careersproductUSA - CO - Louisville
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/entre-prises.pngEP Climbinghttps://epclimbing.com/na/en/ep-usa-careersproductUSA - OR - Bend
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/everlast.pngEverlast / Kumiki / Groperz / eXpressionhttps://everlastclimbing.com/pages/careersproductUSA - MN
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/il-first-ascent.pngFA Climbinghttps://faclimbing.com/careers/facilityUSA - IL, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/on-guelph-grotto.pngGuelph Grottohttps://www.guelphgrotto.com/careersfacilityCanada - ON - Guelph
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/head-rush.pngHead Rush Technologies // TRUBLUEhttps://trublueclimbing.com/about/careersproductUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/tn-high-point.pngHigh Point Climbing & Fitnesshttps://www.highpointclimbing.com/employmentfacilityUSA - AL, FL, TN
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/HMH-outdoors.pngHMH Outdoorshttps://www.hmhoutdoors.com/careersproductUSA - WY - Lander
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/impact.pngIMPACThttps://impactclimbing.com/careers/productCanada - ON - Milton
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/on-junction.pngJunction Climbing Centrehttps://www.junctionclimbing.com/employment-opportunitiesfacilityCanada - ON - London
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ma-metrorock.pngMetroRockhttps://metrorock.com/facilityUSA - MA, NY, VT
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/momentum-1.pngMomentumhttps://recruiting.paylocity.com/recruiting/jobs/All/df699b76-9e67-4daa-9236-27d597e75dbf/Momentum-LLCfacilityUSA - TX, UT, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/movement-1.pngMovement Gymshttps://movementgyms.com/careers/facilityUSA - CA, CO, IL, MD, OR, PA, NY, TX, VA
https://climbingbusinessjournal.com/wp-content/uploads/2025/08/oberalp-group.jpgOberalp Grouphttps://jobs.oberalp.com/productItaly - Bolzano
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/onsite.pngOnSitehttps://www.theonsite.com/careersproductCanada - QC
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/organic.pngOrganic Climbinghttps://organicclimbing.com/pages/employment-opportunitiesproductUSA - PA - Philipsburg
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/outdoor-industry-association.pngOutdoor Industry Associationhttps://careers.outdoorindustry.org/jobs/organizationWorldwide
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/va-peak-experiences.pngPeak Experienceshttps://www.peakexperiences.com/employmentfacilityUSA - VA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/salon-de-lescalade.pngSalon de l'Escaladehttps://www.salon-escalade.com/vertical-jobs/recruteurs/organizationFrance
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/nm-stone-age.pngStone Agehttps://climbstoneage.com/employment-staff/facilityUSA - NM - Albuquerque
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/the-gravity-vault.pngThe Gravity Vaulthttps://gravityvault.com/careersfacilityUSA - CA, NJ, NY, PA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-the-pad.pngThe Padhttps://www.thepadclimbing.org/employment/facilityUSA - CA, NV
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-the-spot.pngThe Spothttps://www.thespotgym.com/careersfacilitiesUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/trango.pngTrangohttps://trango.com/pages/careersproductUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/treadwall-fitness.pngTreadwallhttps://treadwallfitness.com/careers/productUSA - MA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/nc-triangle-rock-club.pngTriangle Rock Club (choose location)https://www.trianglerockclub.com/morrisville/about/employment/facilityUSA - NC, VA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/co-ubergrippen.pngUbergrippenhttps://ugclimbing.com/jobs/facilityUSA - CO
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/UK-Climbing.pngUKC (jobs in UK)https://www.ukclimbing.com/news/job_finder/organizationUnited Kingdom
https://climbingbusinessjournal.com/wp-content/uploads/2025/02/usa-climbing.pngUSA Climbinghttps://usaclimbing.org/careers/organizationUSA - UT - Salt Lake City
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/wa-vertical-world.pngVertical Worldhttps://verticalworld.com/facilityUSA - WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/ca-vital.pngVitalhttps://www.vitalclimbinggym.com/careersfacilityUSA - CA, NY, WA
https://climbingbusinessjournal.com/wp-content/uploads/2024/10/walltopia.pngWalltopiahttps://careers.walltopia.com/productsBulgaria

Climbing Business Journal

Climbing Business Journal is an independent news outlet dedicated to covering the indoor climbing industry. Here you will find the latest coverage of climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and routesetting. Have an article idea? CBJ loves to hear from readers like you!