In the climbing gym industry, efficient and cost-effective membership management isn’t just beneficial—it’s essential. That’s why Rock Gym Pro (RGP) offers a powerful invoicing tool available to all users, regardless of their RGP plan. In our opinion, this tool revolutionizes payment processing for gyms that rely on customer credit cards, and the game changes even further with our integration of Stripe ACH.
Whether you’re a current RGP user or exploring new ways to optimize your gym’s operations, we can assist you. We’ll introduce best practices for payment processing that can help save you money and streamline your operations. Even if Stripe Custom or Stripe ACH aren’t available in your country yet, the insights shared here might inspire you to explore similar solutions for your business.
Point-of-sale (POS) transactions are notoriously small, with gyms incurring fees for each one. But there are smart ways to reduce these costs. Read on to discover how RGP’s invoicing capabilities and Stripe ACH integration can help you save money, streamline operations, and provide a seamless payment experience for your members.
Why Invoicing and ACH are Game Changers
Cost Savings With Invoicing
Every climbing gym manager knows that point-of-sale (POS) transactions can quickly add up, with each small transaction incurring a fee. RGP’s invoicing tool changes the game, in our view, by bundling these small transactions together. When you select the option to invoice a customer’s account, RGP places the transaction on the customer’s tab, similar to starting a tab at a bar. When the tab is cleared, all those small transactions are processed as one, significantly reducing the per-transaction fees. Implementing on-account invoicing results in lower processing fees for credit card and ACH customers.
The Added Advantage of ACH (available for U.S. facilities)
While invoicing already offers substantial savings, integrating ACH for facilities in the United States takes it a step further. ACH processes payments through bank-to-bank transactions, which are much cheaper than credit card transactions—often less than half the cost. By bundling transactions and using ACH, gyms can drastically cut down their processing costs.
How ACH Works
ACH is a network for processing payments directly between U.S. bank accounts. Unlike credit card transactions, which incur higher fees due to the involvement of multiple intermediaries, ACH transactions are straightforward and cost-effective. For gyms, this benefit means more money saved on every transaction.
Implementing ACH in Your Gym
To make the most out of ACH with RGP, here are a few best practices:
- Set Smart Tab Limits: Avoid hitting your customers with a large bill all at once. We recommend a $50-100 credit limit on customer accounts and processing outstanding tabs weekly or biweekly.
- Educate Your Members: Inform your regular members, punch pass holders and climbing class participants about the benefits of on-account invoicing and using ACH vs. CC. Highlight how it helps the gym save money and invest in better facilities and services for everyone.
- Use On-Account Invoicing for Regular Customers: While on-account invoicing might not be suitable for first-time visitors or occasional customers, it’s a great option for regular patrons who make frequent purchases.
Benefits for Different Audiences
New Customers
If you’re new to RGP, our powerful invoicing and ACH integration can transform how you handle payments. Interested in learning more? Contact our sales team for a demo and see how RGP can help streamline your operations.
Current Customers Not Using Stripe Custom
Already using RGP but haven’t integrated Stripe Custom yet? Discover how you can reduce transaction fees and improve your gym’s financial health by implementing ACH. Schedule a call with our payments team for a personalized consultation.
Current Customers With Stripe Set Up
If you’re already using Stripe, make sure you’re taking full advantage of ACH. Our support team is here to help you optimize your setup and maximize your savings. Book a training session with RGP Support to get started.
Incentivizing ACH for Your Members
Encouraging your members to use ACH can further enhance your savings. Explain to them how using ACH helps the gym save money, which can be reinvested into better equipment, facilities and services. Transparency goes a long way to gaining member support.
Get Started Today
RGP’s integration with Stripe Custom and ACH offers an exceptional advantage for climbing gyms. Leveraging these tools can help you reduce transaction fees, streamline operations and ensure a seamless payment experience for your members. Ready to take your gym to the next level? Get in touch with our team today.
Contact Us:
- Payments: Schedule a Consultation
- Support: Book a Training Session
- Sales: Request a Demo
Make a smart choice for your climbing gym with RGP and start saving with ACH today.
This story was paid for by the sponsor and does not necessarily represent the views of the Climbing Business Journal editorial team.
Rock Gym Pro has been serving the climbing gym industry since 2008 and is the most popular climbing gym management software in North America. Hundreds of high-volume climbing facilities around the world rely on RGP, with 25+ million unique users, 30+ million documents stored, 100+ million check-ins, and $2+ billion in transactions processed over the years. RGP has continued to elevate its offerings since joining Togetherwork in 2018, developing the RGP API, RGP Stripe Custom, and more tools built to keep your gym ahead of the curve. Get started today.
