Front Desk Associate

We are currently looking for a positive, dedicated Front Desk Associate to join the Whetstone community. The Whetstone Front Desk Associate is responsible for maintaining excellent customer service while completing their duties. It is imperative that the Front Desk Associate at Whetstone remains consistent with our mission of climbing, connecting and community and core values. Gratitude, Dedication, Pride, and Innovation drive our business and community and are integral to our success.

Qualifications

• Minimum 2 years customer service experience
• 1+ year of climbing experience preferred
• Rock Gym Pro software experience preferred
• Attention to detail
• Self-initiative to complete downtime tasks
• Strong team player, able to give and receive feedback
• Fully vaccinated for COVID-19
• CPR/First-Aid Certification Desired

Hours & Compensation:

• This is a non-exempt hourly compensated position
• 32 hours per week
• Must be able to work evenings and weekends
• Base hourly wage starting at $14.50 and may have flexibility based on experience

Benefits:

• Be part of an inclusive community of climbers
• Full membership to Whetstone
• Free yoga and fitness classes
• Pro-deals
• Guest passes
• 30% off any products in the retail shop

How To Apply:

Please provide the following to the Front Desk Manager via email.

• Resume
• Availability
• Cover Letter
• 3 Professional References