Instructor – Chatham

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one. We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Without reliable, friendly and knowledgeable employees, The Gravity Vault would not function. We are proud to have a culture consisting of a team mentality and mutual respect among all employees and are looking for dynamic instructors with a work hard / play hard attitude who enjoy working with people of all ages.

As an instructor at The Gravity Vault Chatham, you are the face of the business and have the most customer interaction of all of our staff.  Instructors work directly under the supervision of the management team to ensure a consistent positive customer experience is reached on a daily basis.

Job responsibilities include:

-Using our POS system to check in customers and answer any questions they may have in person or over the phone.
-Assisting customers with membership and retail sales.
-Belaying for private sessions, youth and adult classes as well as parties.
-Ensuring safety of both staff and customers within the facility.
-Maintaining cleanliness of the facility by assisting with opening and closing cleaning procedures.

Requirements: 
-Must be a minimum of 16 years of age.
-Weekend availability.
-Strong communication and customer service skills.
-Climbing experience is a plus but not required. We’ll teach you everything you need to know.
-Experience working with kids is strongly preferred.

Compensation & Benefits:
-Starting at $15.15/hour plus gratuities where applicable.
-Multi-facility Gravity Vault membership after introductory period.
-Access to pro-deals through our outdoor industry partners.
-Retail shop discounts.