Routesetter

Shift is looking to make a change in the climbing industry. We’re not trying to do the same thing everyone else is doing because we have a unique love for climbing, and we have an equal, if not greater, love for creating one of a kind, life changing places for really great people to work! This starts with our company culture, and we see you (the team) as the most important part of the business!

What is a Shift Routesetter?

Shift Routesetters will work closely with Shift’s Head Routesetter, Gym Director and one of Shift’s Co-founders, Jonathan Brandt, to design an unparalleled climbing experience that ensures every climber in our space is met with inspiring challenges. Shift will be the premier destination for new climbers by creating fun, accessible challenges at the most entry levels. We will also provide incredibly thought-provoking, aesthetic, and inspiring climbs to climbers of all levels that test them both physically and mentally.

Routesetters will make use of Shift’s 5,100 sq ft of bouldering terrain and 100+ problems on the wall to set inspiring circuits (defined by hold color) that aid in climbers’ progression, connection to the community, and health/wellbeing.

Shift routesetters must have their finger firmly on the pulse of the brand, vibe, and community while seeking to differentiate Shift with inspiring climbs that fit the brand experience. All Shift employees will play multiple roles as we believe it to be imperative that individuals and departments within Shift are not siloed from one another. Everyone should feel like they are a part of the same team! We also believe that, for any individual to have a great impact in their job, they must understand the product and experience as a whole. For these reasons, full-time Shift Routesetters will also play the role of Shift’s Hospitality Guide and hold all associated responsibilities. Part-time routesetters may share fewer of these responsibilities.

Shift routesetters will be expected to be intimately familiar with all of the offerings in our gym including instruction, events, retail, and more. We won’t expect you to learn this on your own – with a great level of frequency, collaboration and support, all of our staff will work together to share knowledge of processes, experiences, and results so that everyone’s knowledge is elevated. This may look like frequent team meetings, participation in classes, or team outings. We expect our customers’ experience to be elevated so we, in turn, will work hard to ensure that our staffs’ experiences are elevated and their journeys are very well supported.

Responsibilities 

• Design quality climbs in line with Shift’s vision for an inspiring, accessible, and creative climbing experience.
  Ensure the upkeep and cleanliness of Shift’s climbing walls, pads, climbing areas, and routesetting spaces.
• Actively engage with community members and act as a liaison between what’s on the walls and those climbing on them.
• Consistently participate in Shift events, programs, and other happenings.
• Collaborate with all Shift staff to help elevate their knowledge of the climbing product on the walls.
  Work with Shift’s leaders to create unique, fun, and inspiring experiences.
• Ensure that every member and guest feels welcome, at home, inspired, and supported for the duration of their time in our space. Our Routesetters should also have a passion for serving others and creating hospitable environments.
• Stay knowledgeable about every component of the experience we seek to create. We expect all our staff to have intimate knowledge of all our experiences and how they relate to our customers’ journeys so that they can help guide our guests and members whenever needed. Shift will support this endeavor through training, education, collaboration, and involvement in many aspects of the business including routesetting, instructions, and events.
• Help to ensure the cleanliness and upkeep of the facility during their time on the clock as well as collaborating with other Shift employees on ways to improve the experience in our gym.
• When acting as a Hospitality Guide, manage all front desk and cafe operations during their time at work – ensuring every member and guest receives the information and service they need that will allow them to make a decision that best suits their needs.
• Exude high levels of attentiveness to risk management, maintaining and overseeing safe practices in the gym and confidently communicating with customers when safe practices are not being met

The ideal candidate will

• Feel that they share our core values – this is key for us.  Everyone we hire needs to have these values in their DNA (we can’t change DNA, so this is important 🙂 )
• Display extremely high levels of creativity, collaboration, innovation, passion and professionalism
• Have experience routesetting in commercial climbing environments
• Display a climbing ability that demonstrates vast knowledge of climbing movements as well as an ability to forerun at all the necessary levels of difficulty
• Bring with them knowledge of industry trends, practices, and experiences
• Maintain high standards for a clean, professional product
• Exude a natural passion for servicing and supporting others
• Holds self to high standards
• Interested in learning and growing
• Has a team mindset
• Is an outgoing person / a “people person” full of energy
• Has an relatively flexible schedule that will allow them to work some nights and weekends
• Be able to move 50+lbs on uneven surfaces

Compensation & Benefits  

We may fill this position with either part time or full time candidates.

The hourly rate for part time individuals is commensurate with experience.

In a move of differentiation, we aim to compensate for full time roles via a salary + benefits model.  Our salary range is $42,000 – $55,000 full-time, depending on experience, tenure, and related skill sets. It’s mandatory that members of our team stay healthy and psyched, so in addition, we will offer a comprehensive benefits package inclusive of bonuses, health insurance, 401k, and a handful of other benefits.

We will also be offering a generous paid time off package to our full time employees as well as a paid sabbatical after years of employment.

Other perks to working with Shift

• Opportunities for paid travel and professional development
• A supportive and collaborative work environment with a focus on work-life balance
• Membership at Shift for you and family members or partners in your household
• Discounts on cafe items, retail, gear, and events
• Pro deals with industry-leading brands

What do I do if I’m interested, or if I know someone who would be a killer addition to Shift?

Connect them with our Gym Director, Chase (chase@shiftclimbing.com).

Applicants should submit a resume, examples of past work, and a short video of themselves talking about their related experiences, what excites them about Shift and the open position,  and displaying their personality that they will bring to the Shift community!

Check out our Company Overview