Programs Manager – Youth Programs|Teams|Climbers Ed
PASSION | AWARENESS | MENTORSHIP
Overview
You’re a leader at heart—collaborative, driven, and focused on growth. You work closely with coaches, instructors, and belayers to design and oversee programs that help every young climber progress. Developing engaging curriculum and memorable experiences for youth is where you thrive.
PASSION || You bring energy, commitment, and a love for climbing.
– Support and represent the Leadership Team;
– Oversee daily operations of programs, teams and climbers education;
– Build strong relationships with members and families;
– Possess strong, well-rounded knowledge of the climbing industry with the confidence to lead others;
– Develop engaging curriculum and training materials;
– Lead team logistics, including billing, travel, USAC events, and budgeting.
AWARENESS || You’re organized, proactive, and tuned in to what’s happening.
– Keep systems, schedules, and policies up to date;
– Track budgets and manage program supplies;
– Communicate clearly and respond promptly across platforms;
– Coordinate space and schedule needs with other departments;
– Maintain safety certifications with SafeSport and assist with staff training.
– Identify and support athlete progression with your coaches
MENTORSHIP || You build community through support and leadership.
– Hire, train, schedule, and manage program staff;
– Give and receive consistent feedback through reviews and conversations;
– Conduct brief Quarterly Conversations and annual employee performance reviews;
– Handle conflicts or concerns, either between staff or customers, with care and professionalism;
– Coordinate quarterly department meetings to build connection and consistency;
– Ensure staff deliver safe, high-quality instruction and adherence to training and facility standards.
Requirements
– Full-time | $17–$19/hour DOE
– 1+ years of experience in the climbing industry
– Familiarity with HR, scheduling, and climbing operations
– Strong organizational, people, and communication skills
– Comfortable with department software and digital tools preferred
– CPR/First Aid certification (provided by Vertical View)
Perks
– Free gym membership + one
– Staff retail discounts + Pro Deals
– Access to select Climber’s Ed courses
– Paid time off
