Front Desk Team Member – Rock Revolution Climbing Gym
Location: Charlottesville, VA
Compensation: Based on experience
Job Type: Part-time or Full-time (flexible scheduling available)
About Us:
Rock Revolution is a brand-new climbing gym opening this July, dedicated to building an inclusive, energized, and community-driven space for climbers of all levels. As we prepare to open our doors, we’re looking for friendly and reliable team members to join our front desk crew and help us create a welcoming experience from day one.
Position Overview:
As a Front Desk Team Member, you’ll be the first point of contact for our members and guests. This role is perfect for someone who is personable, detail-oriented, and passionate about climbing, fitness, or customer service. You’ll be part of a close-knit team responsible for daily operations and helping cultivate the vibrant, supportive atmosphere Rock Revolution is all about.
Key Responsibilities:
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Greet and check in members and visitors with enthusiasm and professionalism
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Answer questions about gym services, memberships, and programming
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Process sales for memberships, day passes, gear rentals, and retail items
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Maintain cleanliness and organization of the front desk and common areas
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Monitor gym safety and follow standard operating procedures
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Assist with events, classes, and community engagement as needed
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Support other staff and instructors to ensure smooth daily operations
What We’re Looking For:
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Excellent customer service and communication skills
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A positive, team-oriented attitude
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Ability to stay calm and focused in a fast-paced environment
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Basic computer and POS system experience (training provided)
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Interest in climbing, yoga, or fitness is a plus—but not required
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Evening and weekend availability preferred
Perks:
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Free gym membership
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Discounts on retail and classes
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Opportunities for growth as we expand our programs and offerings
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Be part of an inspiring community from the ground up
To Apply:
Send your resume and a brief note about why you’re excited to work at Rock Revolution to [email protected]. Please include your availability and any relevant experience.
